Help centre
Whether you need help with your credit card, loan, or managing your savings account, we’re here to support you.
Frequently asked questions
Our interactive search tool helps answer your questions quickly and easily. It isn’t a live chat – the tool will search our bank of frequently asked questions but doesn’t give a tailored reply.
Let’s help you
What are you looking for?
Download the Vanquis app
- View your PIN and card details
- Verify online purchases in seconds
- Make payments and set up automatic payments
- Check all your transactions
- See up to 12 months of statements
- Report your card lost or stolen instantly
- Update your address and contact details with ease
